Betting Rules

General betting conditions

By opening an account, accessing the betting service or placing a wager, you agree to follow these Betting Rules together with the applicable Terms and Conditions, Privacy Policy and any market-specific rules. If there is an inconsistency between a general rule and a specific rule shown for a market or event, the specific rule will generally apply to that market unless stated otherwise.

You must be legally permitted to participate in online wagering in the place where you are located. You are responsible for checking and complying with any laws that apply to you. You must also provide information that is accurate, current and complete when creating or maintaining an account. An account must be used only by the person to whom it belongs and must not be sold, transferred, shared or operated for another person.

Anonymous Casino may carry out identity, age, location, payment and security checks. These checks help protect players, prevent fraud and support compliance with applicable requirements. A bet, account or transaction may be delayed, restricted, suspended or reviewed while a check is being completed. You should keep your account login details secure and tell us promptly if you believe another person has accessed your account.

Before placing a bet

• Check that you have selected the intended event, market, outcome, stake and odds or price.
• Read any market information, event conditions, exclusions and settlement notes displayed on the betting page.
• Make sure your account balance and payment method are available for the intended stake.
• Do not place a bet if you do not understand the market or the way it will be settled.
• Check whether the bet is a single, multiple, combination, in-play or special market wager.
• Consider setting personal spending, deposit or session limits before you begin.

You should not place a wager while affected by alcohol, medication, drugs, stress or any other condition that may affect your judgement. Gambling should be treated as entertainment, not as a way to solve financial problems or recover losses. You are responsible for reviewing the information shown on the betting page and for making your own decision before confirming a wager.

Placing and accepting bets

A bet is not automatically accepted merely because a selection has been added to a bet slip or a request has been submitted. A wager is accepted only when it has been recorded by the betting system and a confirmation or bet reference is made available. You should check your account history or confirmation details to verify that the bet was accepted.

The amount shown on the bet confirmation is the amount that will be used for settlement, subject to these rules and any applicable event or market terms. If a bet is rejected, interrupted or not recorded, it should not be treated as accepted. A pending message does not necessarily mean that a wager has been successfully placed.

Displayed odds, prices, lines and market information may change before a bet is accepted. Where the betting service allows price changes to be notified or confirmed, you may be given the opportunity to accept the revised price. If a different price is accepted, the wager will be settled using the accepted price shown in the confirmation.

Anonymous Casino may refuse, limit, suspend or cancel a bet where this is permitted by the applicable rules. This can include situations involving an obvious error, a technical fault, suspected misuse, duplicate wagers, incorrect market information, a security concern or a breach of the account terms. Where a bet is cancelled, the applicable stake will generally be returned unless another outcome is required by the relevant rules.

Technical issues and obvious errors

Online betting depends on internet connections, devices, payment systems, data feeds and other technology. We are not responsible for a failure caused by your device, connection or software, or by an event outside reasonable control. If a technical issue causes a bet to be recorded incorrectly, the affected wager may be reviewed and corrected in accordance with the applicable rules.

An obvious error may include an incorrect price, duplicated market, clearly wrong handicap, incorrect event information or another mistake that a reasonable player would recognise. If an obvious error is identified, the wager may be settled using the correct information, cancelled or otherwise handled under the specific market rules. A correction may also be required where a result, price or calculation was entered incorrectly.

Bet records

Your account history and bet confirmation are important records of your wagers. You should review them regularly and raise any concern as soon as possible through the available support channel. Keep copies of relevant confirmations, transaction references and messages. If your account shows a wager that you did not place, secure your account and report the issue without delay.

Odds, events and settlement

Odds represent the potential return for an accepted wager and are displayed before confirmation. The potential return may include the original stake, depending on the market and the way the bet is presented. Always review the bet slip and confirmation because the final stake, price, possible return and selections are determined by the accepted wager.

Bets are settled using the official result or other result source specified in the relevant market rules. The result may be based on the official announcement made by the governing body, competition organiser, venue or another recognised source. Later changes, appeals, disqualifications or corrections may affect settlement where the specific rules allow this.

If an event is postponed, abandoned, interrupted, rescheduled or moved, the outcome will depend on the rules for that sport, competition or market. Some bets may remain valid if the event is completed within the period stated in the relevant rules. Other bets may be cancelled or settled according to the information available and the conditions displayed for the market. You should read the market-specific conditions before placing a bet on an event that may be affected by delay or change.

Common settlement situations

• A market may be cancelled if the event does not take place, the market is not offered under the required conditions or the applicable rules require cancellation.
• A selection may be treated as a non-runner where the relevant participant does not start or take part as required by the market rules.
• A dead heat or tied result may be settled by dividing the applicable stake or return according to the specific rules for that market.
• A draw, tie or no-result may have a different effect depending on whether the bet is placed on a match result, a line, a total, a player or another outcome.
• For in-play markets, delays in data or video may mean that a bet is accepted after the displayed event has changed. The market rules determine whether the wager remains valid.
• Where a market refers to a particular time, date, venue, score, competitor or result, that reference will be used for settlement unless the market rules state otherwise.

For multiple or combination bets, each selection must be settled under its own market rules. If one selection is cancelled or treated as a non-runner, the effect on the overall bet will depend on the type of bet and the applicable terms. A combination bet may therefore produce a different return from the one expected when the wager was first placed.

Cash out, early settlement, partial cash out or similar features may be available only on selected markets and may be unavailable at any time. An amount displayed for such a feature is not guaranteed until the request is accepted and confirmed. If the underlying market changes before confirmation, the request may fail or the available amount may change.

Settlement may be corrected if an error is discovered in the original result, price, calculation or account credit. A correction does not change the rules that applied to the accepted bet. If an amount was credited or paid as a result of an error, the relevant account balance may be adjusted in accordance with the applicable terms.

Responsible betting, support and rule changes

Gambling involves risk and losses can occur. There is no strategy that guarantees a win, and past results do not predict future results. Set a budget before you play and only wager money that you can afford to lose. Never borrow money, use essential household funds or chase losses to continue gambling.

Safer gambling practices

• Decide how much time and money you will spend before starting.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or drugs.
• Keep gambling separate from bills, rent, savings and other financial commitments.
• Do not increase your stake simply because you have lost, and do not assume a win is due.
• Use available account tools, such as deposit, spending, loss, session or wagering limits, where offered.
• Consider a temporary break or account closure if gambling no longer feels enjoyable or controlled.
• Speak with a qualified support service, financial counsellor or health professional if gambling is affecting your wellbeing or relationships.

If you want to discuss an account restriction, break, self-exclusion request or another responsible gambling option, use the support method available through the website. Requests may be subject to verification and processing requirements. Responsible gambling tools are designed to support your choices, but they should be used together with a personal plan and an honest review of your gambling behaviour.

Questions and complaints

If you have a question about a bet, settlement or account record, review the relevant confirmation and market rules first, then contact support through the available website channel. Provide the bet reference, event details and a clear description of the issue. Do not send passwords, full payment details or other sensitive information unless a secure process specifically requests it.

Where a complaint relates to a rejected wager, settlement, account adjustment or technical problem, the matter may be reviewed using the available account records, system information and applicable market rules. You should retain relevant screenshots or confirmation messages where possible. A review may require additional information to verify the account and understand what occurred.

Updates to these rules

These Betting Rules may be updated from time to time to reflect changes to the betting service, markets, technology or applicable requirements. The version published on the website will apply from the stated effective date. It is your responsibility to review the current rules before placing a new wager. If you do not accept an updated rule, you should stop using the betting service.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. Nothing in these rules limits any rights or protections that cannot lawfully be excluded under Australian law. By continuing to use the service after the applicable rules have been published, you acknowledge that you have had the opportunity to review them.